Shipping & Returns

 

Shipping:
 

All US orders are shipped using US Postal Service with Tracking.  If another type of service is required contact css@octactical to make arrangements.

 

International Orders: 

 
The store is not currently set up to process international shipping costs.  For international orders please contact us directly at css@octactical.com
 
Several of our items are available in our ebay store and already have international shipping cost calculated for immediate shipping. http://stores.ebay.com/octactical
 
We DO NOT ship firearm parts and magazines outside of the US.  
 
We WILL NOT fill out fraudulent Customs Forms, so don't ask.
 
 
Current Shipping Times:
 
Because of the current volume, time to process and ship orders is approximately 2 working days.

 

Returns:
 

Items maybe returned within 30 days of being received by the customer. Returns must be unused and in new condition. Returns must including manufacturer product packaging.  Shipping charges are non-refundable.

 

Please return Items to the address below with a note containing the order number, reason for the return, and if a refund or exchange is desired.   


OC Tactical
17870 Newhope St.
Ste 104-145
Fountain Valley, CA 92708

 

If you recieve a damaged or defective item contact us at css@octactical.com.  We will send a replacment along with a prepaid label to retrun the damaged item.